Shipping Policy

1. Shipping destinations

WonderLys currently ships to most European destinations depending on product availability and shipping partners.

Some collections, editions or accessories may only be available in selected regions.

2. Production & order preparation

Some WonderLys editions are printed on demand in order to reduce overproduction and unnecessary transport, helping us create more responsibly for future generations.

These editions may be shipped directly by our printing partners.

WonderLys Premium Editions are carefully prepared and packaged by WonderLys and may include exclusive accessories.

3. Processing & delivery times

Orders are generally prepared and shipped within 1–3 business days after payment confirmation.

Delivery times may vary depending on:
- destination,
- seasonal demand,
- logistical conditions,
- customs procedures when applicable.

Estimated delivery times:
France: approximately 2–5 business days
Europe: approximately 5–10 business days

4. Split shipments

Some products may be produced or shipped from different facilities, which means orders can occasionally arrive in separate packages.

5. Tracking information

When tracking is available, tracking details will be sent by email once the order has been shipped.

6. Exceptional delays

During exceptional periods such as holidays, high order volumes or logistical constraints, shipping times may be temporarily extended.

Whenever possible, WonderLys will communicate important shipping updates directly on the website.

7. Damaged parcels or delivery issues

If your order arrives damaged, incomplete or incorrect, please contact WonderLys as soon as possible so that we can review the situation and assist you.

8. Customs & import taxes

For certain destinations outside the European Union, customs duties, import taxes or administrative fees may apply and remain the responsibility of the customer.